COVID POLICY & PROCEDURES

As an essential business, we have remained open to serve our customers. We are following all CDC Guidelines and taking the precautions necessary to ensure that our employees and customers remain safe during this difficult time.  Please visit each location at our site for current operating hours.

COVID-19 UPDATE + NEW POLICIES

Your health and safety are our first priority. As we are monitoring COVID-19 carefully, we want to update you on what it means for you, Rocky Mountain High customers. As of May 15th, 2020, all Rocky Mountain High locations will remain open. Our stores have modified operations with options that still allow us to serve you.

  • Guest, Customers and Employees must wear masks to work and or shop at our locations.
  • For sanitation purposes, there will be no smelling or touching of display jars, products, etc.
  • To prevent crowds from forming, waiting inside the shop is now prohibited. We ask that you please adhere to CDC guidelines and stay at least 6 feet (2 meters) from others while waiting for your order.
  • We have resumed in-store shopping.  You can order when you arrive, call ahead or order on line.  To order on line, simply click the Pre-Order button or select ‘Menu’ under the store name.

What we’re doing:

  • In addition to routine cleaning, we are actively disinfecting the shop, including high-traffic and high-touch areas, bathrooms, counter-tops, pagers, computer screens, etc.
  • Our staff is required to wear latex gloves when handling products.
  • Our employee hand-washing policy is being strictly enforced.
  • We’re closely monitoring daily updates from the CDC.
  • Employees have been instructed to stay at home if they feel sick, have a fever, or experience any COVID-19 symptoms.
  • Hand sanitizer is available for our customers in-shop.

We are taking as many preventative measures as we can to ensure everyone stays healthy during this time of heightened concern. Thank you for being a loyal customer. It is our intent to remain transparent. We are privileged to serve you and your community and look forward to seeing you soon.